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 Big City String Company
 How To Order
 

Options:
• Secure shopping cart system

   Enter the quantity of items.
        Multiple items can be selected from
        any page in unlimited quantities.
   Click Add once to add the items to Your Order.
   Click Your Order to review your selections.
• Call Toll Free 800 275 2971
   Monday to Friday 10:00 AM to 5:00 PM (ET)
• Print out a fax/mail order form.
   Fax 203 696 0878 • 24 hours
• Full page secure online order form.
• Pop up secure online order form
   to use anytime while you're browsing our site.

    The pop up form will stay in the background or on your
    taskbar until you submit your order or close the form.

 

Shipping & Handling:
Add $ 3.95 per order for USPS delivery in the USA.
Our $ 3.95 shipping & handling charge is for your
entire order which can include an unlimited quantity
and variety of items.
    Additional shipping and handling charges are not
    required for split shipments or backordered items.

Most string orders placed before 2:00 PM (ET) are shipped
on the same day - Monday to Friday.
Orders received after 2:00 PM (ET) will be processed
on the following business day.

International Shipping:
International shipping is not available.

Shipping Info:
Please include your name, address, city, state,
zip code, and e-mail address together with your
credit card account information and expiration date.

We prefer the American Express Card

Payment:
We accept Visa, MasterCard, American Express,
Discover Card, Personal Check or Money Order.

Credit Card Orders:
Call 800 275 2971
Monday to Friday 10:00 AM to 5:00 PM (ET)

Customer Service:
Call 203 696 0870
Monday to Friday 10:00 AM to 5:00 PM (ET)
E-mail   service@bigcitystrings.com

Mail Order:
Big City String Company
Box 6366
Bridgeport CT 06606

Returns:
Please contact customer service for your required
Return Authorization ID. Unused, unopened items
may be returned for refund or exchange within
thirty days after purchase date.
Shipping & handling charges, harmonicas, picks
and custom items are not refundable.

Sales Tax:
Connecticut sales only add 6.00% state sales tax.

About Us:
Big City String Company was founded in 1993 in
Bridgeport (the biggest city in) Connecticut.
Our mail-order retail operations expanded to the
internet in 1996.

About Privacy:
We do not provide information about our customers
to anyone.